How to switch to new plan via self-serve?

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  • Updated 3 years ago
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I am interested in Koodo's new plans that has just released today, however, when I am trying to use "change my plan" in the self-serve section, I only have choices of older BYOB plans. Are the new plans (ex. $45 unlimited minutes/1gb) new customers only?
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mike

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Posted 3 years ago

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Dennis, Mobile Master

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Their website is having some growing pains. If you do not have a Tab then you are able to switch to one of the new plans. You may have to call customer service until their website has been fixed
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mike

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Thanks. I think I will do just that.

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