unable to register with Koodo website

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  • Question
  • Updated 9 months ago
(Prepaid Account w Bundle Addon's) contacted Koodo support cause I could get my number ported. So they set up my account; great. Get my email, click to validate, I do. I go to register, asks for my phone number, i give it, it comes back and says, oh you must have already created your account, click here for forgot password, so i do. It asks for my email address, its unable to validate my email addy, which it told me 10 mins earlier it was validated. I hate service loops.
And I cant post cause i need to sign in
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Rick

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Posted 9 months ago

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Sophia, Mobile Master

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Did you check your spam folder if the activation email ended up in there perhaps?
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Rick

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Thank you for your reply. I thought that as well but negative. Only thing received was the initial email validation.
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Dennis, Mobile Master

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I would contact koodo to check your account.  I recommend sending them a pm via facebook or twitter