I signed up with Koodo on Saturday night. Been trying to register for self service online but am being told my registration info isn't correct....even though it is. Any ideas?
Hi Ken - looks like two profile's were created for your account. One contains an 'e' in your last name and one doesn't. This may be the reason for the error. Can you confirm which profile is the correct one? (I see that you've used 'Kelley' for your username here, but your actual Koodo account was created using 'Kelly'). Once you confirm, I can try deleting the incorrect profile, and we can try again.