unable to receive

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  • Question
  • Updated 3 years ago
  • Answered
i am not receiving text messages from another koodo cel that i used to receive text messages from. they are showilng up as sent on their end but i am not receiving them why woud this occur?
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Irene Taylor

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Posted 3 years ago

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Eugene

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Hi, Irene
Have you blocked the person before? That could trigger some problems.
If not, make sure the person is sending it to the correct number.
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BobTheElectrician

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1. Can they call you successfully on the phone and have a voice conversation using their contact list?
2. If you restart your phone or toggle to airplane mode and back, do you get the messages then, or do you NEVER get them?
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Dennis, Mobile Master

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How's your coverage and signal strength?

Have you tried pulling the battery and sim for a few mins and trying again?

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