Unable to make phone calls. When I do I get a message saying Telus needs to urgently speak to me.

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  • Updated 3 years ago
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For the last two days I have been unable to make phone calls or send text messages. Whenever I try to phone someone, I get a prerecorded message saying Telus needs to speak to me urgently and to enter my phone number. When I enter my phone number the message says it is invalid.

I am still able to receive phone calls.
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Amara

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Posted 3 years ago

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Mayumi, Mobile Master

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Do you have a Koodo account or Telus account?
Did you try dial *611 from your phone?
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Timo Tuokkola, Mobile Master

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Sounds like there is a billing issue with your account. Is it asking for your PHONE number or your PIN number?
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ipse_tase

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Not sure if this was intended as a praise...needs re-categorizing.
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Amara

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I managed to call koodo. They had put a restriction on my phone and have taken it away now.

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