Unable to download bills

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  • Updated 1 year ago
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I tried many times to download my bill for April of 2017, but it did not work.
What should I do?
Experts! please~
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Jinsil Park

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Posted 1 year ago

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Sophia, Mobile Master

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Apparently there is a bug right now that prevents you from being able to download your PDF files, Jinsil. Sit tight while Koodo tries to correct the problem :)
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Jinsil Park

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I clicked again and again and now i could see details of all things. thank you Sophia! :)
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Heidi Campbell

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I can't get my bill for April!! What can I do?
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David, Mobile Master

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Please view this thread. Also Sophia's comment above.
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Jinsil Park

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keep trying! It will work eventually! 
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Bernard, Official Rep

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Folks, this issue has been fixed. Should be able to download pdf now. 

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