Unable to connect to network... Koodo states it is lost or stolen but bought it along time ago second hand what can I do??

  • 1
  • Question
  • Updated 4 years ago
  • Answered
Koodo states my Samsung S4 Mini is lost or stolen from previous owner but bought this phone on Kijiji already bought Sim card and top up voucher for this what can I do?
Photo of Matthew Oliver

Matthew Oliver

  • 70 Points
  • Confused and Disappointed with Koodo already

Posted 4 years ago

  • 1
Photo of Jonathan I

Jonathan I, Mobile Master

  • 114,404 Points 100k badge 2x thumb
Unfortunately there isn't much you can do. Sounds like the previous owner either stole it/found it and resold it before it got reported or they stopped paying their bill and Koodo blacklisted it. Only the original owner can unblock it. So you'd have to contact that person back... And good luck with that. :/
Photo of Cameron Jones

Cameron Jones

  • 6,960 Points 5k badge 2x thumb
Jonathan is right, a lost/stolen blocked phone gets blacklisted with all providers tho, not just Koodo.

This conversation is no longer open for comments or replies.