I have a Active Samsung Galaxy S6, I just moved to hawaii from Canada, and added U.S. Roaming Data/Text/Talk Booster to my koodo prepaid account. Neither one of the booster is working, and it has been over an hour. I have reception, my location is working great.
Hi Miki - this new U.S. roaming booster was just launched today, and I've been told there is a small percentage of customers that may not be eligible to benefit from it just yet. This is a known issue and a fix should be in place within the next 24 hours. If you're comfortable sharing your phone number, I'll pass your details along to the team to verify that this is the problem you're experiencing (I can mask your number once you share it to ensure it's not visible to others after).