U.S. Add On and Family Calling

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  • Updated 1 year ago
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My dad and I are on the same account so we have free Family Calling any time and any day.  He is travelling to the U.S. so we are going to get the U.S. unlimited talk/text add on for his phone.  Will this affect our ability to call each other for free any time, any day of the week while he is away?  Also, will I get charged long distance rates if I call him while he is out of the country? 
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Ingrid

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Posted 1 year ago

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Sophia, Mobile Master

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In a way, Ingrid. Your father will be roaming, so all incoming calls would be charged the roaming fee (even from within the same account).

But as you said, if he buys the unlimited talk/text addon he is covered. You will still be calling his Canada number, and being in Canada yourself, nothing changes for you.
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Ingrid

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Thanks for your quick reply Sophia.

I don't understand what you mean when you say: Your father will be roaming, so all incoming calls would be charged the roaming fee.  Whose incoming calls get charged a roaming fee? Calls that he receives from me or calls that I receive from him? 

My understanding is that the purpose of getting the U.S. add-on for his phone is so that we avoid roaming fees. 
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Sophia, Mobile Master

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Yes, exactly, I didn't word that very well I guess... what I meant to say is if he buys the U.S. roaming add-on, he is covered and you can call him all you like :)

I just mentioned the scenario where if he DIDN'T get this add-on, your unlimited calling between members of the same account wouldn't apply to him as long as he is in the U.S.
(Edited)
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Ingrid

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Excellent!  

Thanks for the help and clarification Sophia!