TWO PHONES but can only make payment for ONE on-line

  • 1
  • Question
  • Updated 4 years ago
  • Answered
I have two phones, and I can make payments on my brothers bill on line, but cannot seem to get to MY number to make a payment. It says I already have an account at that email or something
Photo of Kat Cut'samulwut

Kat Cut'samulwut

  • 70 Points

Posted 4 years ago

  • 1
Photo of Dennis

Dennis, Mobile Master

  • 196,120 Points 100k badge 2x thumb
Only one email can be used for serve serve per account.
If your brothers phone's self serve account is under your email, (And you opened a second line as another account) then you will need another email to register for for self serve.

Did you not want both numbers under one account?

This conversation is no longer open for comments or replies.