Turning off text notifications from Koodo for billing

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  • Updated 2 years ago
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Is there a way to turn off the text notifications from Koodo for billing? I just want the email notifications.
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Mary MacLellan

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Posted 2 years ago

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Chadwick, Mobile Master

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Hey Mary, I know you replied to another post and that link didnt work. Going to look into it for you.
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Chadwick, Mobile Master

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Okay so its a bit confusing but here it is.


Sign into self serve. Click on Self Serve and then click on "Overview"
Than scroll to the bottom of the page. Look for " View Spending Limit Program "

Click that. Then it will load a new page. Click on " BILLING" . You will get an option to click on " Change Bill Type and Notifications" which is under the title " E BILL " . CLICK THAT and the option to uncheck TEXT is in that.


Let me know if that helps. Thanks :)
(Edited)
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Kevan B

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Thanks, man!  My email option got unticked despite the fact that I'd never visited that page before.  Now I can actually know when I'm supposed to pay without suffering penalties due to not being told when my bill is due and for how much.