Turning off Data on Alcatel Onetouch A392A (flip phone)

  • 2
  • Question
  • Updated 4 years ago
  • Answered
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: 1-866-995-6636

I purchased a Alcatel OneTouch A392A (flip phone). I do not have data included in my monthly plan and I am trying to turn off the data connection on my phone to avoid paying accidental charges. However, I can't find how to do this on this phone. Can anyone help? thanks!
Photo of Anouk Paradis

Anouk Paradis

  • 80 Points 75 badge 2x thumb

Posted 4 years ago

  • 2
Photo of BobTheElectrician


  • 67,286 Points 50k badge 2x thumb
Not familiar with this phone, but you can request Koodo to do a data block on your line.

*611 / 1-866-995-6636 / 647-788-4337
Photo of Yannick


  • 44,018 Points 20k badge 2x thumb
Hi Anouk, Bob is right! The best way to disable data will be to add a data block directly on your account. Note that this will prevent picture messages though. If you wish, you can also send us an email: http://koo.do/YqucV0. Thank you!

If you see a good answer, give it a star.

This conversation is no longer open for comments or replies.