Turn service back on

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  • Updated 5 years ago
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My phone says "no Service" but bill not due until march, I did pay my balance today but says it won't be processed until February 28th..need service back on now
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chris yonlick

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Posted 5 years ago

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Paul Deschamps, Mobile Master

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check that your phone didnt get accidentally turned to 2g in mobile networks.
Check that Airplane mode isn't on.
While the device is on take out the Battery and SIM Card for a minute or so then replace them.

If you've done all that then give Koodo customers service a call

You can reach Customer Service at *611 from your Koodo Mobile phone or toll free at 1-866-99-KOODO (1-866-995-6636).

Hours of Operation

Monday – Friday: 9am - 9pm
Saturday: 9am - 7pm
Sunday: 9am - 7pm

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