Turn off auto pay

  • 1
  • Question
  • Updated 1 year ago
  • Answered
I would like to turn off the auto pay feature from the self serve, so I can choose when to pay it on my own.
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Josh Ron Olechow

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  • uneasy.

Posted 2 years ago

  • 1
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Robert, Mobile Master

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Hello there,

For this issue you would need to call Koodo directly.Dial *611 from your cellphone or


Here are a list of option available to you

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Josh Ron Olechow

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Alright thanks. I want to have it set so I can pay through self-serve like...through the phone by sending the payment instead of it auto taking out. You know?
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Melissa, Employee

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He Josh, we get you! You can also contact us through our Twitter or Facebook pages to help remove the pre-authorized payments.  All the best!