trying to set up account

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  • Question
  • Updated 5 years ago
  • Answered
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Put in PIN hit continue but nothing happens
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Shane McKinnon

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Posted 5 years ago

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Photo of Erwin


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Hello Shane,

Unfortunately we can't help you here, call in to our customer service at 1-866-995-6636 or *611 from your Koodo phone.
Photo of Camilo_A


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Hi there Shane... Try deleting the cookies on your browser, then re-try directly from the e-mail you received.... If this does not work, we will have to reset your profile and we will re-send you another e-mail to complete the registration...

Make sure you are using a recent version of your browser...
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Timo Tuokkola, Mobile Master

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Sounds like you'reusing either chrome or safari. Try using either internet explorer or firefox.

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