Trying to pay off my tab

  • 1
  • Question
  • Updated 4 years ago
  • Answered
For some reason I can't click on the link to "pay off my tab balance" on self serve. Am I doing something wrong?
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Alex McAllister

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Posted 4 years ago

  • 1
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John Lee

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Maybe you can try clearing your cache and cookies from your browser? What browser are you using?
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Chris Petersens

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JUst a crazy thought....but you are sure you have negative tab. right? :-)
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Alex McAllister

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Oh I'm sure. Just internet explorer. For some reason I always have some kind of trouble with self serve.
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Dennis, Mobile Master

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If it's not showing up you need to call Koodo since you are unable to do this in Self Serve
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YDOUTHINK

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Get the same thing here. It's on koodo s end not ours as I have tried it on multi home and work computers. Friends etc.
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Myke

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If you wish to pay off the tab and are unable to do so via Self Serve, give Koodo a call. An agent will process this for you.

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