Trying to buy a phone online without adding a plan to it.

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  • Updated 4 years ago
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I just want to buy a phone outright (Nexus 5), using my positive tab balance to partially pay and keep my current plan. Is it possible to do that online?
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Steven Ellis

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Posted 4 years ago

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Jonathan I, Mobile Master

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Yes, it should be... but only for maximum -150 Tab (small). Try logging into Self Serve first and then when it asks you to select a plan, I believe you can just skip to checkout.
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Jonathan is right. Log into self-serve first, add the phone to your cart, then proceed to checkout without adding a plan. At checkout, make sure to edit the "tab amount used" to how much you want to use so it is properly reflected in the total

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