trying to reset forgotten pass word i have tried a few times no email is being sent.how do i get this to work

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  • Updated 2 weeks ago
Photo of Rosetta Jaunita Galt-Hickman

Posted 2 weeks ago

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Goran, Mobile Master

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Check your junk folder. Someone else hs reported it taking a course hours to get the email. We have informed reps about this and hopefully there'll be a response soon about it. Until then you might have to send a private message to Koodo via Facebook Messenger or DM via Twitter to get it sorted out
(Edited)
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Bernard, Official Rep

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Are you a pre-paid customer Rosetta?