Trying to Register, and it's saying my email doesn't exist

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  • Question
  • Updated 12 months ago
  • Answered
Just signed up with Koodo and I'm trying to complete my registration but when I click on the link it opens a new tab that says "Hmm, we couldn't register your account online", so I try skipping that and just logging in but it says my email doesn't match any of their records. The girl at Koodo said I had until midnight tonight to register, and I tried calling support but apparently they're closed. Any help?
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Tessa Carnie

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Posted 12 months ago

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Robert, Mobile Master

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Hello Tessa, 

Are you trying to sign up with the same e-mail you gave the Koodo rep?
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Bernard, Official Rep

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@Tessa. looks like you were able to login after all, using your other email address.