Trying to find out amount owing on my bill.

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  • Question
  • Updated 3 months ago
Trying to pay my bill
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Denver LaTouche

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Posted 3 months ago

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Paul Deschamps, Mobile Master

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Log into your self serve and select pay bill.

Are you having issues logging into your self serve?
You can also take your account # located in the top corner of your self serve to the bank and pay at your local branch of your bank.
(Edited)
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Denver LaTouche

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I cannot get into my self serve
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Denver LaTouche

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Password incorrect
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David, Mobile Master

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Then you can choose the Forgot Password option, and your password will be reset. (Also, make sure your Caps Lock key is not pressed)
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Teresa Alice Turner

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Well said easily understood
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Teresa Alice Turner

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For almost everything you need to know , just dial. Starr611 but make sure you listen carefully and if you don't un , that's ok ask politely to repeat or explain a different or an easier way .I. am a beginner and they understand .We all have to start somewhere !!!! ......still learning !!!!!
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Timo Tuokkola, Mobile Master

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You can also dial *611 from your koodo phone and select option 1 for your account balance. You won't get details, but it will tell you the bottom line. Once you get the balance, you will be given the option of pressing '2' to make a payment.
(Edited)
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Teresa Alice Turner

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Well said and easy to understand!! I like that plus it saves time.
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Elicia Garcia

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I need help also. I’m trying to pay my bill. I use to always use *611 but my Koodo phone is out of service now because I canceled it to move to Australia. I just want to pay my last bill.
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Azure

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hi,
If you canceled your account, you could still check your bill in your selfserve online.
You could also call Koodo from another line at 1 (866) 995-6636 and ask the amount to pay.
(Edited)