Trying to figure out if I am being forced to change my base plan because of my balance? !?

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  • Updated 4 weeks ago
So my base plan is the $45 plan I have a 55$bal in my account right now,can $45 not go towards my base plan and I buy a talk top up with the remainder?is it really forcing me to change my base place to a $55 plan and now am i really going to have to buy another top up card?
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sandie

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Posted 4 weeks ago

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David, Mobile Master

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No, you should be easily able to top up.with any plan you choose. The norm is to top up with the plan you did the month previous.
(Edited)
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sandie

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For some reason it's not letting me ...I added a 50$ top up card ..I already had a 5$ bal ..so that should take care of my 45$ base plan ...it says I have a 55$ bal ...for some reason it's not applying it to my base plan ...it has every month before...guess I'll have to call tomorrow arghh..thanks anyways for the help ..appreciate it!
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rikkster, Mobile Master

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Stick with your current $45 baseplan. After business hours and on some weekends, the system takes a little longer to process manual payment. The system will 'see' the amount required for your baseplan and should apply the funds later this morning between the hours of 6 and 9 am, or earlier. When payment goes through, you should see a $10 balance which you can put toward a talk top up.
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Mayumi, Mobile Master

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So, your plan is $45 and you have $55 on your account balance plus you want to buy a $10 talk booster.
Why don't you buy a booster now if you needed/wanted since it won't expier as long as you renew your booster.
And you still have $45 to renew your base plan.
(Edited)