trying to change rate plan

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  • Question
  • Updated 2 months ago
hey, I'm trying to change my rate plan, but the page keeps not working. "error has occured, please refresh or try again later" which I have several times over days....
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Monique Bergmann

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Posted 3 months ago

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Try clearing your browser cache. If that still doesn't work then use another browser and hopefully that helps you out.
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TJ Smith

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if all fail after changing browsers and dumping the cache memories your only option will be to contact client care. Sometime the self-serve bugs and only a live agent can help.
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Dennis, Mobile Master

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Or try incognito mode /private browsing