Trying tlo get a phone number but it says that my email address is unavailable

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  • Updated 1 year ago
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Alison Peters

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Posted 1 year ago

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B2theden

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Is your email spelt correctly? If it is try the "I forgot my password button" to see if it actually already registered. If it is you will get an email to that address with a password reset link. Reset password and you should be able to use your email.
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David, Mobile Master

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Have you had a Koodo account before? This error suggests the address an email address has not been purged froth system. To clear this issue, you can contact Koodo on Facebook or Twitter.  How-To: you can send a tweet to @koodo - and one of Koodo’s agents will help take the conversation private, or send them a private message from facebook.com/koodo. 
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Alison Peters

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I had a koodo acct. 2265820750 just lost phone in pawn shop so got this one and wanted to transfer but new sim card
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David, Mobile Master

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You'll need to connect with Koodo directly, then.