Trouble with logging in my account

  • 4
  • Question
  • Updated 5 years ago
  • Answered
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: 1-866

Hi I'm having trouble logging in my Koodo account. Everytime I login it says change your email ID and when I try to access the self serve or the other options in my koodo account it keeps telling telling me to change my email ID and even after changing it it keeps telling me to do the same.Therefore I have not been able to access my account.
Photo of Tandin Wangchuk

Tandin Wangchuk

  • 100 Points 100 badge 2x thumb

Posted 5 years ago

  • 4
Photo of Zaphod Beeblebrox

Zaphod Beeblebrox

  • 50,798 Points 50k badge 2x thumb
Call customer service at 1-866-995-6636 from a land line or *611 from your cell phone. Self Serve would have to be reset by an agent.

This conversation is no longer open for comments or replies.