Trouble Registering for Self Service

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  • Question
  • Updated 4 years ago
  • Answered
I am having trouble registering for Self Service.

I am on the "Get Started" page and have correctly entered my first and last name, and my phone number. However when I press the continue button it only reloads the same page and does not say what when wrong.

I am using all the information exactly as it appears on my service agreement so I know it's correct.

Does any one know why this is happening?
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Jason

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Posted 4 years ago

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Daniel Kim, Mobile Master

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That is strange. Try clearing cache and cookies or a different browser to see if that works. I believe IE (newest version) and the newest version of firefox are the recommended browsers. Google chrome works too. Let us know if you continue to have trouble.
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Jason

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Using Firefox seems to have worked.
Thanks for the help.
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Daniel Kim, Mobile Master

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No problem Jason :)

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