Trouble receiving text messages

  • 1
  • Question
  • Updated 6 years ago
  • Answered
Over the past few days I've had trouble receiving text messages; some come in hours late and some never come at all. I'm wondering if there is something wrong with the network or if my Samsung Galaxy S II X is faulty? I just got it a month ago..
Thanks!
Photo of Amy Doyle

Amy Doyle

  • 70 Points

Posted 6 years ago

  • 1
Photo of John Lee

John Lee

  • 36,724 Points 20k badge 2x thumb
Not completely sure. Have you tried a battery pull? Take out the battery and the sim card for 30 seconds - 1 minute and reinsert and turn on the device. Sometimes this fixes some bugs on any phone. If you still have issues, it may be possible that you do not get network well in your area? Where are you located? If all fails, you might want to contact Customer Care or send the phone for repair (covered by your warranty).

This conversation is no longer open for comments or replies.