trouble adding a talk booster

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I keep getting an unnamed error whenever i try to add a booster pack - talk 100. i have a base plan - unlimited local calling/texting.
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Laurie Gibson

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Posted 5 years ago

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Sophia, Mobile Master

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Hi Laurie,

What type of a booster pack are you trying to add? If it's one of the prepaid boosters then you can't add those to a plan, alas... :)
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Sophia, Mobile Master

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Oh wait, I'm a bit confused, you are talking about plans & addons but also prepaid. Please explain what you tried to do exactly :)
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Laurie Gibson

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i have a prepaid base unlimited talk and text plan for 50$ a month. I'm trying to add the booster pack for talk 10 100$ minutes, but keep getting an error.
using a pre-paid phone and the prepaid log in site & self-serve.
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Sophia, Mobile Master

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If it's an "unnamed error" I guess you may need to call Koodo, Laurie... try *611 and then (probably) option 6 to talk to an agent...

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