Trouble with plan upgrade with data

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  • Updated 2 years ago
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Today I switched to a 500 mb data plan for $40 and I've reset my phone a couple times now and I still don't have 500mb of data any help?
Thanks
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Jeffrocks99

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Posted 2 years ago

  • 1
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Robert, Mobile Master

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Did you activate data and it doesn't work? Or why are you saying you don't have data?
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Jeffrocks99

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So I switched my plan to 500 mb and the 500mb is not on my phone yet it's still 50 mb
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Bernard, Official Rep

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What name is your account under Jeff?
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Jeffrocks99

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Why is that important
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Mathieu, Mobile Master

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Because Bernard as an employee can take a look at your account and give you a hand. If not, contact Koodo by PM on facebook and they can help you out.
(Edited)

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