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I had a cell phone which, unfortunately is broken, so I bought a new one in Best Buy as an existing Prepaid customer of Koodo. I paid full price for it, therefore I should have no contract with Koodo at all, and yet, I recieved my Koodo bill...it says I'm under some kind of ''Spending Limit Program (SLP)'' to which I haven't agreed or anything...I think I'm being deprived of information Koodo. AND PLEASE, HIRE SOME PEOPLE TO ANSWER PHONE CALLS.