Trouble with Koodo's service

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  • Updated 3 years ago
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I had a cell phone which, unfortunately is broken, so I bought a new one in Best Buy as an existing Prepaid customer of Koodo. I paid full price for it, therefore I should have no contract with Koodo at all, and yet, I recieved my Koodo bill...it says I'm under some kind of ''Spending Limit Program (SLP)'' to which I haven't agreed or anything...I think I'm being deprived of information Koodo. AND PLEASE, HIRE SOME PEOPLE TO ANSWER PHONE CALLS.
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Matej Vidovic

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  • frustrated

Posted 3 years ago

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Subaru_Andy

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What phone did you buy? And how much was full price? T
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Matej Vidovic

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I bought Motorola Moto G...it was $130 I believe.
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Mathieu, Mobile Master

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Hi Matej,

You can contact Koodo using *611 from your phone, they have people answering calls until 10pm I believe.

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