Trouble Switching SIM

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  • Updated 3 years ago
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I need to switch back to my old regular sized Koodo Prepaid SIM but when I enter it in self serve I get an error saying that the SIM is invalid or in use.
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Paul Rudenberg

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Posted 3 years ago

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David, Mobile Master

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If you updated the SIM  information when you obtained the current one, or the old SIM has not been active for the past 90 days, it cannot be reused.
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Daniel Kim, Mobile Master

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Also just to add new sims are 10$ on postpaid and 15$ on prepaid.
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Chad Burr, Mobile Master

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Postpaid Sims are now 5$ :-)
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BobTheElectrician

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Prepaids were $20 as of 2 weeks ago, but with $20 activation credit for new accounts, including switching from postpaid to prepaid. Have to visit a boutique. Best to call ahead. Not carried by re-sellers (Walmart, BestBuy) in my neck of the woods.

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