Trouble swapping a Virgin S3 for my Koodo S3, HELP

  • 1
  • Question
  • Updated 6 months ago
  • Answered
Dropped My Koodo S3 last week. Spent all week trying to repair it, not. A friend gave me their old Virgin S3, it's repaired and working...I cannot root it, or unlock it and it will not recognize my Koodo sim and pin.
Is there any hope or do I need to switch to Virgin ? I love Koodo. Help.
Dave
Photo of Dave Herron

Dave Herron

  • 316 Points 250 badge 2x thumb

Posted 6 months ago

  • 1
Photo of Erwin

Erwin

  • 23,576 Points 20k badge 2x thumb
Hi Dave,

Your best option would be for your friend to call into Virgin customer service to get the unlocking code.
Photo of Bernard

Bernard, Official Rep

  • 81,124 Points 50k badge 2x thumb
@Dave, unlocks are now free so your friend wouldn't have to pay anything to get code either.