I'm in Singapore and my phone won't roam

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  • Updated 2 years ago
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I'm in Singapore and my phone won't roam. I can't use data or text/make calls. I bought the $40 package before I left from Canada. Not sure why it isn't working!
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Posted 2 years ago

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Tiz

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Outside North Amarica $40 would give you the possibility to get a local SIM Card and a huge amount of minutes. I have never been lucky with those kind of packages.
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Chad Burr, Mobile Master

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log into your self serve account and check available add ons for intentional voice roaming. if its available, add it. then restart your phone.
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Steve L

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Contact Elephone and let me know how they help you and give me your experience with customer service thanks Steve
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Steve L

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Elephone.hk
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Melissa, Employee

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Hey Liah! I took a look at your account and see that all the options that you need are enabled.  Can you try turning off/on your phones? Can you let us know if it works? Thank you!
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Shannen Vezeau

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Hi, i'm having the same problem, i'm in singapour, bought the 40$ package before leaving canada and I can't use data, texts, phone calls... Need some help!
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Chad Burr, Mobile Master

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What phone do you have?

Log into self serve and follow my advice above... Did that help?
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BobTheElectrician

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