tried at least 50 times to make a password and doesnt excepy my hot mail password tied of this

  • 1
  • Question
  • Updated 3 years ago
  • Answered
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members.

I have tried to set up my account with koodo and it wont let me put my password in

Photo of Roland St-Amour

Roland St-Amour

  • 100 Points 100 badge 2x thumb

Posted 3 years ago

  • 1
Photo of Mitchell Palmater

Mitchell Palmater

  • 12,996 Points 10k badge 2x thumb
Ok so you are trying to make a self serve account.
In the title its saying it wont accept your hotmail password???
It's not asking for your hotmail password.

You are asked to create an account with a password.
Where exactly is the process going wrong.

Explain your steps to creating the account and at what point exactly it doesnt work.
Photo of Matthew Sider

Matthew Sider

  • 2,432 Points 2k badge 2x thumb
Roland if I can call you by that name
I have same problem older phone may not work well huh because software is old like computer older thay the worst it can be come there one thing
tray fully reset phone buy holding the power botton
then at same time hold home botton down
make sure your phone is off don't worry
it will come on full data wip clear your casha
this may help you may wanna call koodo wen there open tell thim probably you may send your phone out really stupid we are paying os much getting little back any carre is the same ripoff
sorry but this how I feel to bars should be stable
Were you are
Photo of Roland St-Amour

Roland St-Amour

  • 100 Points 100 badge 2x thumb
Problem is this is a new phone just got last week Samsung by don't no y problems already from Calgary alberta
Photo of Chad Burr

Chad Burr, Mobile Master

  • 203,988 Points 100k badge 2x thumb
Rolland are you trying to enter the password to your phone or to self serve on the computer.

Also are there strange characters in your password?

Please tell us step by step how you arrive at the error. It would be helpful to have this information.
Photo of Timo Tuokkola

Timo Tuokkola, Mobile Master

  • 142,506 Points 100k badge 2x thumb
It would also help if you can tell us the exact wording of the error you're getting.
Photo of Mateus HLS

Mateus HLS

  • 72 Points
Happened to me, turn off your WiFi when doing so. And also try the site not the mobile. Set it up via computer? I also had to add my number after it was created.
Photo of Anna


  • 6,126 Points 5k badge 2x thumb
Hey Roland! It's also possible that the password that you're choosing doesn't cover the requirements. It needs to have a mix of numbers, lowercase and uppercase letters. Let us know if it works!

This conversation is no longer open for comments or replies.