travelling to cuba

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I am travelling to Cuba in February, would like to be able to text home while I am there, has anybody got a plan through koodo and what was it?? I try to find a plan and they keep directing me to different areas...if somebody has some quick fixes , please help ??
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Debbie Lloyd

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Posted 4 years ago

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Ahmad

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Koodo does not offer any type of plan or add-on that will allow you to text home at no cost. You will have to pay standard PPU (pay per use) rates of $0.60 per message sent AND a charge of $0.60 per message received (yes, a charge for each). I would not recommend doing this as charges will add up fast. If texting back home is a huge priority, I suggest unlocking your phone and buying a local sim card in Cuba to use in your phone
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Ivan, Mobile Master

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Due to Cuban law, no foreigner is allowed to purchase a SIM card down there, so unfortunately this isn't an option.
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Jonathan I, Mobile Master

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I know this is an old thread but it got resurrected and I'd like to say: ... seriously? What kind of nonsense is that? Maybe get someone to buy it for you? lol
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Jonathan I, Mobile Master

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Another option you can also look into is ensuring airplane mode is on while you're in Cuba and then installing a VoIP app like Skype, Viber, etc. and using WiFi in Cuba to make calls/texts back home.
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Ivan, Mobile Master

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I haven't been to Cuba in just over 3 years but most places did not offer a WiFi connection at that time. I doubt that this has changed much, but I could be wrong.
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RedMageX

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Yea, Wifi in Cuba is at a Premium. The hotel we stayed at in Veradero for our Honeymoon charged an arm and a leg for WiFi or even internet use on one of their PCs.

My best suggestion is to either keep your texting to a bare minimum, Wifi might end up costing you more than a couple text messages for the same amount of communication
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C. G.

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Most VoIP apps, Skype in particular, are blocked in Cuba.
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tshooz

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Unfortunately there are no plans when travelling outside Canada and the US.
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Yannick

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Hi Debbie, if you wish to use your phone in Cuba, you would also need to add the $2 "LD Saver" feature as well as the free "International Voice Roaming" feature. Both can be added online via Self Serve. You will then have access to the rates that Ahmad mentioned: http://koo.do/Im7Mcg. Enjoy your trip!

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Deb Dawe

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Yannick - Where does one find the "$2 LD Saver" option? And is it actually required?
I've already followed the instructions under "Travelling Outside of Canada and the US and added the International Voice Roaming and International Data Roaming; the steps do not mention any other add-on being needed. It simply says, "Once you complete these steps, you'll be able to use your Koodo phone while travelling abroad, being charged at the pap-per-use rates below." (Zone 2 rates for Cuba: Voice - $2.50/min; Data - $10.00/mb; Text - $0.60)
HOWEVER, when I reviewed my add-ons, hovering over the International Voice Roaming did bring up a box that indicated "International Dialing and LD Saver ($2) must also be provisioned in order for this to work." But I can't find this in the add-on list.
Please advise further.
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Jonathan I, Mobile Master

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It's actually gone up to $3 and it might be called something else but it should be there, maybe just "International LD Saver"?
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Daniel Kim, Mobile Master

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Hi Deb, I'm not yannick but i can help you out :) maybe this thread will help http://community.koodomobile.com/kood... If for whatever reason you can't select the add -on you can call in and have them add it for you :D The add-on is not required but it is highly recommended as it reduces the LD rates for just $2. I hope that was clear enough Deb. Have a great day! :D
EDIT: i guess it went up to $3 :O
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Deb Dawe

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Yes, that did help, thank you to everyone that answered. Koodo support was able to help me find the add-on and well, add it on. I believe I am all set for emergency calls and texts.
Now for stupid question #2... How does someone dial my phone from Canada while we are in Cuba? Is it simply 1 and then the 10 digit dialing, as in Canada?
(1 - area - ### - #### )

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