Travelling abroad, no service

  • 1
  • Question
  • Updated 4 years ago
  • Answered
I'm in Europe, have activated the voice roaming and ld saver add ons and still don't have service. What am I missing?
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James Hayes

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  • confused

Posted 5 years ago

  • 1
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Robert, Mobile Master

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Hello James.

What is your phone?
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James Hayes

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iPhone 5
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Timo Tuokkola, Mobile Master

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You can try to reset network settings, you can also try switching the network selection mode to manual and testing if you can connect to any of the networks found. Failing that, you'll likely need to call koodo tech support, which is a pain while overseas.
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James Hayes

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Manually selecting the network did it. thx!
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Timo Tuokkola, Mobile Master

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Glad to hear it, enjoy the trip.
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Robert, Mobile Master

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Happy you found out a solution!

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