Traveling plan not working - do I need a specific setting on my phone for it to work?

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  • Updated 4 years ago
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Hi there,
I called Koodo and asked to be switched to a little travel plan because I'm on vacation in the states from Canada. They said it was enabled when I called, but now it doesn't seem to be working.. is there something I need to set on my phone for this to work?
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jayme-lynn gloade

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Posted 4 years ago

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Dennis, Mobile Master

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What do you mean it's not working?

The US add-on is only to reduce your roaming charge but you can automatically roam when you enter the US.
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Chad Burr, Mobile Master

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Where are you located in the USA?
What phone do you have?
(Edited)
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Randy Young

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my son is having the same problem, Samsung SIII, he has enabled roaming but cant make calls. I have called him succesfully
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Chad Burr, Mobile Master

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We might be of more assistance if the questions posed were answered. Thanks
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Timo Tuokkola, Mobile Master

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Settings->more networks->mobile networks->network operators
Search networks
Select either AT&T or T-mobile.

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