Transfering my number from my old phone onto my new phone. (Both Koodo)

  • 1
  • Question
  • Updated 2 years ago
  • Answered
I recently just purchased a new phone from the Koodo store online. I'm looking to pay off my old phone, and transfer the number to the recently purchased one. How do I do that?
Photo of Connor Babcock

Connor Babcock

  • 70 Points

Posted 2 years ago

  • 1
Photo of Chad Burr

Chad Burr, Mobile Master

  • 204,060 Points 100k badge 2x thumb
I'm assuming you only have one line

You simply move your sim card to the new phone. If you bought the new phone from Koodo then it will come with a new sim card. When you call in to activate the new sim, the Rep will Migrate your service to the new phone.
Photo of Chadwick

Chadwick, Mobile Master

  • 33,092 Points 20k badge 2x thumb
If you mean how to pay off ur tab you go to Self serve, go to tab balance, and click on pay off tab that will show up on your next bill.

When ur new phone shows up, if ur sim fits in it, just insert and away you go. If not, u can visit a booth to get it all situated on the new SIM that comes with all online purchases.

This conversation is no longer open for comments or replies.