Transfer prepaid number to monthly plan

  • 1
  • Question
  • Updated 1 year ago
Is it possible to transfer my prepaid number to my monthly plan? Monthly currently has a number but I want to transfer a friends prepaid number to it? Self serve isn't letting me do it. Does it make a difference if the prepaid phone currently isn't topped up? It expired yesterday, but the account is still active
Photo of Lizzabeth Neufeld

Lizzabeth Neufeld

  • 130 Points 100 badge 2x thumb

Posted 1 year ago

  • 1
Photo of Sophia

Sophia, Mobile Master

  • 143,134 Points 100k badge 2x thumb
You need an active account to port the number... So I'm afraid you'll have to top up one last time. You can certainly port it once it's active again.
Photo of Lizzabeth Neufeld

Lizzabeth Neufeld

  • 130 Points 100 badge 2x thumb
Can I buy a $5 minutes add on for it to be active again? Or do I need a base plan?
Photo of Dennis

Dennis, Mobile Master

  • 196,910 Points 100k badge 2x thumb
You will need a base plan