Transfer number from Fido to Koodo Prepaid

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  • Updated 1 year ago
My contract on Fido ends on the 5th.
I'm planning to switch to Pre-Paid on Koodo.

If I request a number transfer, will Koodo cancel the Fido account for me?

I do not wish to pay another month on Fido if I switched to Koodo.

How long does the transfer usually take?
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Bobby L

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Posted 1 year ago

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Goran, Mobile Master

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Yes the porting process terminates your old account once the number has been completely transferred to the carrier of your choice.

It can take up to a few days but usually it's a day or two.
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Bobby L

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So I should call before the 5th?

The issue is I don't have the prepaid phone until next week.
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Sophia, Mobile Master

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Don't call at all, Bobby.

When you sign up, select the option that you already have a number and port in your Fido number.

Koodo will indeed take care of the rest, you won't have to call Fido to cancel, nor do you need to call Koodo. It'll all happen fully automatically :)

It doesn't matter when you sign up, but be prepared you may have to pay one last month with Fido after the contract expires.
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Mayumi, Mobile Master

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Also, If you have an iPhone, then you should unlock your phone through Fido before you port your number.