Transaction history showing top up, but account and phone not reflecting such.

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  • Question
  • Updated 7 months ago
So on Dec 12, 2017 I topped up using a top up code. Was $25, my base plan is $15 leaving me with $10 left over in which I added the Talk Booster 100 for $10. In my transaction history it shows all above, yet my phone has not been working and it shows my account active and next due date Jan 12, 2018. Is there any way I can fix this either online or on my phone itself? The reason for nothing being done last two weeks is because I've been in jail :)
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Posted 7 months ago

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Allan, Mobile Master

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