tracking system not working

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  • Question
  • Updated 7 months ago
i keep trying to track my phone but i keep getting a technical problem pleasse try again later this has been going on for three days now
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Jim McCuaig

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Posted 12 months ago

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Paul Deschamps, Mobile Master

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Hi Jim, if the phones battery is dead or data isn't enabled tracking will not work, 3 days chances are the phone is dead by now.
(Edited)
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Jim McCuaig

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i took my phone to a koodo kiosk and they sent it for repair.  I have a tracking number but it is usless
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Paul Deschamps, Mobile Master

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Oh geez that's not what I thought you meant sorry I thought you meant you lost it and were using the built in tracking software lol.
Try deleting your browsers cookies, history and cache and see if that helps and/or try another browser.
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Allan, Mobile Master

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If what Paul mentioned above doesn't work still than you can contact Koodo directly and they can help you out. I'd suggest a simple message via facebook.
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Jim McCuaig

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When i go to self service and try to track it all i get is We are currently experiencing technical difficulties. Please try again later.It has been like this for three days now 
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Jonathan Argue

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This is still an issue now.