Touch Pad Freezing -.-

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  • Question
  • Updated 5 years ago
  • Answered
My touch pad of my telephone does not work any more... He is frozen, I cannot thus use any more but the keyboard still works.. He Is broken.?? It Is repairable.?
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William Lamonde

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Posted 5 years ago

  • 1
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Paul Deschamps, Mobile Master

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What phone do you have?
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How old is your phone? If fairly new, try shut down and restart to see if it work.
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Tayeb A, Employee

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Hi William,
You can click on this link : to learn more about the warranty and repair policy.
Keep in mind that you can visit a Koodo Shop nearby ( to send your device for repair if it's still covered by the warranty.
Hope this helps!

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