Toronto data network down?

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  • Updated 4 months ago
Hello I am on the original Pixel XL on Sat March 24 in Toronto with no data.
I migrated from Public Mobile and had this issue roughly once a month. Dissapointing it's followed me over to Koodo. Anybody elses data currently down?
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rizzer

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Posted 4 months ago

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Dinh, Mobile Master

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Hi Rizzer,
Have you checked if you have consumed all data in your plan?
Also, I would check if your Mobile data was on and the APN was set correctly to Koodo as per this: https://www.koodomobile.com/help/setting-data-your-non-koodo-phone
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rizzer

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yeah, my mobile data was on. Thanks for the suggestion though.
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dirk

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Assuming you still have data, then you might need to toggle airplane mode or reboot your phone. My iPhone has a similar problem once in a whilewhere data goes away until I reboot my phone. I had this problem under Public Mobile and now Koodo but it never happened when I was with Fido.
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rizzer

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rebooting hasn't corrected it, I'll try toggling flight mode on and off next time. It lasts from 15min to 2 hrs
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Dennis, Mobile Master

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Is it just data or does talk and text also go down at the same time?
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rizzer

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it's always just data
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Robert, Mobile Master

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Maybe it's a phone problem? Do you have another phone you could try your SIM card in to see if the problem is related to the SIM or the phone.
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Dennis, Mobile Master

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Do others around you have the same problem with it happens?

What are your Data Usage limit settings?