Top Up Refund

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  • Question
  • Updated 3 years ago
  • Answered
I accidentally put money into the Top Up, when I actually wanted to schedule a monthly Automatic Top Up.Is it possible to get a refund for the money that I accidentally put into the Top Up?
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flyersfan

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Posted 3 years ago

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Mathieu, Mobile Master

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Hi flyersfan,

You will need to call Koodo using *611 from your phone, explain to them the situation and they might be able to reverse the charge. There is no way of doing this in self serve by yourself.
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flyersfan

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Thanks for the quick reply.
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Mathieu, Mobile Master

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No problem! Have a great day and goodluck speaking to the rep!

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