To suspend a phone online

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  • Updated 1 year ago
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Ann Lee Haynes

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Posted 2 years ago

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Goran, Mobile Master

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This can be done in self-serve, and selecting "Suspend/restore a lost or stolen phone." You will however have to call in to remove the suspension. You will continue to pay your regular bill while the phone is suspended.
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Valerie

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I am trying to suspend a phone on my account and I keep this message "
Sorry, this subscriber cannot be suspended at this time."
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Ivan, Mobile Master

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Are you the account owner?

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