This week, cellular reception has been poor.

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  • Updated 3 years ago
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This week, cellular reception is poor. This has never been an issue before. Long distance calls are noticably choppy. My reception had always been crystal clear, with full bars. A few friends of mine who also use Koodo have noticed the same problem in the area. Tower issues maybe?
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Hmmm

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Posted 3 years ago

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Chad Burr, Mobile Master

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Hi Hmmmm,

since this is a community largely made up of customers like yourself, We wouldn't really know if there is a tower issue near you (Wherever that may be).

If you feel there's been a change in your recpetion your best bet is to call Koodo Tech support and report it. They will log a service ticket and if enough people call in, they'll investigate the issue. Maybe a tower IS malfunctioning. 

Give them a call for free *611 from your phone.

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