This is the problem ..I want all phones on my account displayed .give back the papper statement to me

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  • Updated 4 weeks ago
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This is the problem ..I want all of the phones on my account yo be displayed for what can and cannot be controlled..give back the paper statement to me
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Hennie Fiander

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Posted 1 month ago

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Goran, Mobile Master

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What do you mean by dispkayed on your account? Self-serve absolutely shows you each line on your account. Also Koodo will not be bringing back paper statements at will. You will have to use self-serve.
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Dennis, Mobile Master

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And what do you mean by controlled? Do you mean shock free data authorizations?
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Hennie Fiander

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Yes shock free
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Dennis, Mobile Master

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In self serve you can go to My Profile>Data Settings>Permissions

Here there are check boxes to allow each line to authorize the unpausing of data
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Dinh, Mobile Master

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@Hennie: How would you like to control the Shock-free data? If you reach the data bucket limit, the data will stop. If you want more data you would need to reply to the text sent to your phone. https://www.koodomobile.com/help/shock-free-data

The paper billing option is not available. Koodo has moved to ebilling. You could print out your pdf bill or/and view the bill download from your selfserve.
(Edited)