they will not let me log in

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  • Updated 2 years ago
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my koodo phone has not been used for 6 months, so i try to activate it again, i paid for 6months and 100 minutes, but i can not log in
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Peter Buma

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Posted 2 years ago

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Mathieu, Mobile Master

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Hi Peter,

Has your phone had an active base plan all this time? If it was not set to automatically renew the base plan, then after 90 days your account is deactivated.

What is the error message you get whenever you try to login?
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Peter Buma

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they say i need a password, and i do not have on, my old one does not work
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Peter Buma

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please help
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Peter Buma

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how do i get a password?
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Peter Buma

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please tell me what my new password is, so i can log in
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Chadwick, Mobile Master

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We cannot tell you what your password is, I recommend calling customer support tomorrow and have them set you up again.
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Peter Buma

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please tell me what my new password is , so i can log in
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Peter Buma

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please tell me what my new password is , so i can log in
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Mathieu, Mobile Master

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Peter, calm down we aren't robots and aren't getting paid for this. We do other things.

You can click the "Forget password?" link on the self serve page

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