I paid this morning my plan at the shop. When I activate my account you have charge me 20 extra dollars on my card even though I have put the PIN number you gave me to save this 20 dollars. What should I do?
Hi Ale! Are you a Prepaid customer? If you are, the $20 fee is for the sim card but you also get $20 of free airtime with that. If that is not the case for you, do you mind showing us a screenshot of the invoice that shows that $20. Thank you :)