there is a need to clear multimedia messaging history records from website self serve accounts

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  • Updated 3 weeks ago
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the sphere

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Posted 3 weeks ago

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Dennis, Mobile Master

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What do you mean?  What does your self serve say?
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Timo Tuokkola, Mobile Master

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Self serve does not display the contents of messages, only the numbers they were sent to/from, just like the records of phone calls placed and received, (which cannot be cleared either). If you have a pressing need to conceal the numbers you are messaging from someone with access to your self serve account, there are data based apps, (such as whatsapp), which will allow you to do so, but it's not likely that koodo will allow users to clear their usage history any time soon.
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the sphere

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in usage,... messaging, ...view details,...history of text messages can't be cleared/reset like on a phone
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Mayumi, Mobile Master

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You can’t clear those record from self serve
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Dennis, Mobile Master

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These are your account usage details.  They cannot be cleared.  Same goes with Call history.  They are used for billing purposes.

Like like your cable, you cant clear your pay per view history